Shipping policy

Shipping Policy

Thank you for shopping with Dear Lady. Below you’ll find important information about our shipping process, timelines, and delivery.

Shipping Coverage

  • We currently ship within India only.

  • International shipping is not available at this time.

Shipping Charges

  • 🚚 Free shipping on all orders

  • No hidden or additional shipping fees

Order Processing Time

  • Orders are processed within 2–3 business days

  • Orders are not processed or dispatched on Sundays or public holidays

  • During high-volume periods (sales, festivals), processing may take slightly longer

Estimated Delivery Time

  • Once dispatched, delivery usually takes 5–7 business days

  • Delivery timelines may vary based on your location and courier partner

Courier Partners

We ship using reliable courier services, including but not limited to:

  • Bluedart

  • Delhivery

  • DTDC

  • XpressBees

  • EcomExpress

Courier selection depends on serviceability and location.

Tracking Information

  • Tracking details are shared via email and SMS once your order is shipped

  • Please allow up to 24 hours for tracking updates to reflect after dispatch

Shipping Delays

While we strive to deliver on time, delays may occur due to:

  • Courier issues

  • Weather conditions

  • Remote location delivery constraints

  • Unforeseen circumstances beyond our control

Dear Lady is not liable for delays caused by courier partners.

Incorrect Address

  • Please ensure your shipping address and contact details are accurate at checkout

  • We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer

Damaged or Missing Packages

If your package arrives damaged or appears tampered with:

  • Please record an unboxing video

  • Contact us immediately at dearlady3108@gmail.com with your order details and evidence

Need Help?

For any shipping-related questions, reach out to us at:
📧 dearlady3108@gmail.com