Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Dear Lady! The terms “we”, “us” and “our” refer to Dear Lady. Dear Lady operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Dear Lady is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are legally capable of entering into a binding contract under applicable law.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, colors, fit, and appearance may vary depending on the device, screen resolution, and settings used.

We do not warrant that the appearance or quality of any product purchased will meet your expectations or be exactly the same as displayed.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product or limit quantities offered.


SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. Dear Lady reserves the right to accept or decline any order at its discretion. An order is considered accepted only after payment is received and order confirmation is issued.

Cancellation requests may not be possible once an order has been accepted or shipped.

All purchases are subject to our Return & Refund Policy.

You represent and warrant that purchases are for personal use only and not for resale.


SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. Prices shown at checkout are final at the time of order placement.

You agree to provide accurate payment and billing details. You authorize us to charge your selected payment method for the total order amount, including applicable taxes.


SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates only and not guaranteed. We are not responsible for delays caused by courier partners or circumstances beyond our control.


SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, designs, and media, is owned by Dear Lady or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written permission.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties. We are not responsible for any issues arising from the use of third-party tools.


SECTION 8 – THIRD-PARTY LINKS

We are not responsible for content, accuracy, or transactions conducted on third-party websites linked from our Services.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Dear Lady is powered by Shopify. All transactions are directly between you and Dear Lady. Shopify is not responsible for any aspect of sales conducted through this store.


SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to such data processing.


SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions, you grant Dear Lady a royalty-free, perpetual license to use such content for business purposes.


SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors and cancel orders if information is inaccurate.


SECTION 13 – PROHIBITED USES

You agree not to misuse the Services for unlawful, harmful, or abusive purposes or violate any applicable laws.


SECTION 14 – TERMINATION

We reserve the right to terminate access to the Services at our discretion.


SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.


SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Dear Lady shall not be liable for any indirect or consequential damages arising from use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Dear Lady and its affiliates from claims arising from your breach of these Terms.


SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain valid.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Dear Lady.


SECTION 20 – ASSIGNMENT

We may assign these Terms without notice. You may not assign without consent.


SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in Vadodara, Gujarat.


SECTION 22 – HEADINGS

Headings are for convenience only.


SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.


SECTION 24 – CONTACT INFORMATION

Trading Name: Dear Lady
Email: dearlady3108@gmail.com
Business Address:
F-401, Sanskruti Enclave,
Near Yagyapurush Residency,
Behind Cygnus World School,
Motnath Mahadev Mandir Road,
Harni, Vadodara – 390022,
Gujarat, India
Business Type: Sole Proprietorship
GSTIN: 24AOVPU8431L1Z1